What happens after my lease agreement has expired? expand_more
What happens if I fall ill, have an accident or become unemployed? expand_more
What happens if I am not able to pay my instalments? expand_more
What kind of vehicles does Cembra Money Bank finance? expand_more
What kind of vehicle/car insurance do I have to take out? expand_more
What documents are necessary to apply? expand_more
How do I know what expenses I will have to expect? expand_more
How do I apply for financing and/or a leasing request? expand_more
Invoice
Unable to pay the invoice: What can I do? expand_more
Order new QR invoices: How do I proceed? expand_more
Set up a standing order: Can I do that? expand_more
Delivery of invoices: Why do I now receive them monthly? expand_more
Invoice fee despite LSV/standing order: Why is this charged to me? expand_more
Transfer of outstanding payments: What does this mean on the invoice? expand_more
Invoice for leasing/financing rate: How and when will I receive it? expand_more
Due date of the rate: Can I adjust this? expand_more
Monthly invoice: Why do I now receive it monthly? expand_more
Standing order in case of contract change: What should I do? expand_more
Payment agreement: Is it still valid? expand_more
QR codes for payment agreement: Can I still use them? expand_more
Invoice fees (CHF 2.50): Why are these fees now charged to me? expand_more
Insurance
Insurance coverage for leasing contract: What is required? expand_more
Payment protection insurance: What are the benefits? expand_more
Changes
Change of residential address: How do I do that? expand_more
Change of name (e.g., due to marriage): How do I do that? expand_more
LSV (Direct Debit)
LSV for leasing/financing contracts: Does Cembra offer this? expand_more
Set up LSV: How do I proceed? expand_more
Transfer of vehicle registration / Code 178 release
Change of holder in the vehicle registration: Is this possible and how do I proceed? expand_more
Code 178 release: What do I need to do after fully paying off the leasing contract? expand_more
Cembra App
Update contact details: How do I do that (address, email, mobile number)? expand_more
Access to the Cembra App: Why can't I access the app? expand_more
Register for the Cembra App: How do I do that? expand_more
Registration letter does not work: What can I do? expand_more
Registering in the Cembra App: What are the benefits? expand_more