Confo'Card Mastercard Customer Centre

You do not pay any annual fee for your Confo’Card Mastercard. This applies not only in the first year, but also in subsequent years. It applies to both the main card and any additional cards.

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Issuer of the Confo’Card Mastercard: who is it? expand_more

The Confo’Card Mastercard is issued by Cembra. Cembra is a leading Swiss provider of financing solutions and services.

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New credit card: how can I order additional cards? expand_more

Visit cembra.ch/cards to view our full credit card portfolio, featuring a wide range of attractive products.

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My Design expand_more

You can personalize your credit card by uploading your preferred image during the application process. Alternatively, you can order your customized card later – the one-time fee is CHF 30.– per card.

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Benefits

Confo’ points: where can I earn them? expand_more

Millions of online shops and stores, hotels and restaurants, airlines and car rental companies around the world accept Mastercard as a cashless payment method.
Spending: CHF 1.– = 1 Confo’ point
500 Confo’ points = 1 Confo’ voucher worth CHF 5.–.

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Confo’ voucher payout expand_more

Confo’ vouchers are paid out quarterly.

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Confo’ voucher validity expand_more

Confo’ vouchers are valid for 6 months from the date of issue.

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Confo’ voucher redemption expand_more

You can redeem Confo’ vouchers at all Conforama stores in Switzerland.

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Free insurance benefits for your Confo’Card Mastercard

All information about the included insurance benefits can be found in the picture_as_pdf General Insurance Conditions .

Costs: do the insurances cost extra? expand_more

The insurances are included with the Confo’Card Mastercard and are free of charge.

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Claim: what happens after reporting a claim? expand_more

The insurer records your personal data, determines the type of claim and organizes the appropriate assistance or payment (for covered claims). It then checks whether you hold a valid Confo’Card Mastercard.

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Claim: who decides whether a benefit is granted? expand_more

The insurer makes the decision. Cembra cannot provide information, advice or assessments regarding claims.

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Insurance benefits on other credit cards: is that possible? expand_more

No, that is not possible.

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Fees and interest

“0% interest for 3 or 6 months”: when does this apply? expand_more

Several times a year, a 0% interest promotion is offered for a duration of 3 or 6 months. For purchases of CHF 500.– or more at Conforama stores or on conforama.ch, you benefit from 0% interest during the first 3 or 6 months, provided you choose the installment option and make a monthly minimum payment of 2.5% of the statement amount or at least CHF 50.–.