Fidesmo Pay is a payment service that enables secure and convenient contactless payment with a variety of "wearables" such as watches, bracelets or key fobs.
All Cembra credit cards support Fidesmo Pay!
Fidesmo partners with MONDAINE PayChip® to offer a stylish, sustainable and convenient way of contactless payment.
Contactless payment with MONDAINE PayChip® watches
MONDAINE PayChip watches become a fast, secure and contactless payment method in no time thanks to the small "PayChip" integrated into the watch. The MONDAINE PayChip with the Fidesmo Pay function is easily inserted into the strap of your MONDAINE PayChip watch. There it sits firmly, securely and invisibly, turning your iconic MONDAINE watch into a simple means of payment.
Optionally, you can also use the MONDAINE wrist strap, which is included free of charge, to equip any other watch with the same payment function.
Paying with the MONDAINE PayChip is not only stylish and simple, but also secure. Because your credit card data is protected and will not be stored or shared. Using the app, the chip can also be deactivated at any time, should this ever be necessary.
Buy and activate MONDAINE PayChip® watch
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Order your MONDAINE PayChip watch in the MONDAINE Switzerland Shop .
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During the check-out process, add the credit card you wish to securely link to the MONDAINE PayChip as a means of payment.
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After receiving your new MONDAINE PayChip watch, please download the "Fidesmo" app (Android or iOS) on your smartphone.
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One you activate your PayChip in the Fidesmo App you can pay immediately with your MONDAINE PayChip securely and contactless.
Buy and activate MONDAINE PayChip® watch
Are PayChip® and Fidesmo Pay secure? expand_more
Yes, your data is never transmitted in full, but only as a reference and in encrypted form to Fidesmo, which is used to identify your card in the payment process. The same security mechanisms are used as for credit card payments themselves.
What is a MONDAINE PayChip®? expand_more
A PayChip is a small credit card chip that can be securely connected to any credit card. This chip itself does not contain any credit card data and is connected to the credit card in encrypted form by means of a so-called "token".
Which credit cards work with the PayChip? expand_more
All credit cards offered by Cembra can also be used with the PayChip: Cembra Mastercard, Cumulus Mastercard, TCS Mastercard, Confo’Card Mastercard, Fnac Mastercard, Lipo Mastercard and the IKEA Family credit card.
How do I activate my PayChip? expand_more
The QR code supplied with the watch will take you to the Google Play or Apple App Store to download the Fidesmo app for your smartphone. Using this app, you can activate the PayChip and also temporarily deactivate it, should this ever be necessary.
What should I do if I lose my watch or PayChip? expand_more
Please immediately deactivate the PayChip in the Fidesmo App using "Snooze the payment function", or call Cembra at +41 (0)44 439 40 20. If you find the watch or the PayChip again, the PayChip can be reactivated. If a PayChip is deactivated, this will not affect your credit card. You can continue to use it as usual.
How can I remove the credit card connection from my PayChip? expand_more
You can use the Fidesmo App or the Fidesmo "Self Service Portal" to remove the connection to the credit card.
Will my PayChip be blocked if I block my normal credit card? expand_more
Yes, in such a case the PayChip® will also be blocked for your safety.
Will Fidesmo or Mondaine receive data about my purchases if I use PayChip? expand_more
No. Fidesmo and Mondaine do not see when, what or where payments are made with the PayChip.
Do I have to use my PIN when paying? expand_more
Each country defines an amount above which the payment transaction must be released with your PIN. The same limit applies for the PayChip as for the normal credit card, and it is also the same PIN. In Switzerland, a limit of CHF 80 currently applies, above which you must enter your credit card PIN.
How can I check my recent transactions? expand_more
Just like your regular credit card, you can view your transactions with PayChip in the eService app or on your monthly statement.
