The Terms and Conditions of Use are available here: picture_as_pdf Terms and Conditions of Use

SMS services can be subscribed to and used for the main and supplementary cards. SMS will only be sent to the telephone numbers that have been registered in eService. SMS services for the main and supplementary cards will be charged separately.

No. In order to use the SMS services, you need eService, the free online access to your credit card account.

The SMS services can be activated for all credit cards issued by Cembra Money Bank.

You can sign up for the SMS services in eService at www.cembra.ch/eservice – the free online access to your credit card account.

Here, you can select which information you want to receive regarding your credit card and which you want to be able to access yourself, when needed, by SMS.

Yes. Please note that if you activate the "All inclusive" service, the "Abroad", "Cash" and "Online" services will be automatically deactivated, as the "All inclusive" service features all of the information from the other services, with the exception of the cash limit currently available.

You can change, activate and deactivate the SMS services you have selected online in eService at any time: www.cembra.ch/eservice .

If you deactivate an SMS service to which you have subscribed before the end of a calendar month, you will only be charged for the time you have actually used it.

No. The SMS services can be activated simply and conveniently via eService. For legal reasons, our Customer Service cannot activate any SMS services for you.

You can change the language in the "Support center" tab in eService. The language selected by you will be used in all of the correspondence received from Cembra.

SMS services provide you with the most important information regarding your credit card in the form of SMS texts sent to your mobile phone. This ensures that you are automatically informed by SMS when, for example, your credit card account has been debited or credited. You can also send an SMS asking how high your currently available credit limit is.
Thanks to SMS services, you will always have the most important information about your credit card at hand, as it is available at all times.

SMS services cost the same at home and abroad. This does not include any costs from your telecommunications provider or roaming costs.

Information that you retrieve yourself via SMS is free of charge. This does not include any costs from your telecommunications provider or roaming costs.
All information services are included and free of charge in the Cembra App: cembra.ch/app

Yes: If you have activated the "Abroad", "Cash", "Online" or "All inclusive" SMS service, you will receive an SMS once your payment has been booked at Cembra. The SMS will also inform you about the credit limit currently available to you.

You will be able to see these transactions using the "Online" SMS service.

In eService, you can set the minimum purchase amount from which you want to be informed.

You can see your remaining cash withdrawal limit via the "Cash" SMS service.

Yes. You will receive an SMS about the withdrawn amount and information about the remaining cash withdrawal limit regardless of whether the ATM is at home or abroad.