Self-Service
The Cembra App gives you control at any time of your credit card(s):
Our Self-Services:
-
Modify your personal information (change your address, telephone and e-mail)
-
Pause and reactivate card(s)
-
View PIN
-
Check your invoices activate and deactivate push notifications
Talk to us.
Contact us if you can’t find the answer via Self Service.
Cards
| Block your credit card | If your credit card has been damaged, lost or stolen, you can block and reactivate it yourself at any time using the Cembra App. | 24 hours |
| Register now and benefit from the Cembra App | Order your personal registration letter for the Cembra App now. | 24 hours |
| Lost or stolen credit cards International |
| 7 days a week |
| Questions about Certo! credit cards | 044 439 54 50 | Mon-Fri: 08.00-18.00 |
| Questions about TCS credit cards | 044 439 40 38 | Mon-Fri: 08.00-18.00 |
| Questions about other credit cards | 044 439 54 50 | Mon-Fri: 08.00-18.00 |
| Questions about the announcement of the price increase | 044 439 54 50 | Mon-Fri: 08.00-18.00 |
Car Financing
| Customer service | 044 439 54 50 | Mon-Fri: 08.00-12.00 |
Loans
| Customer service Cembra | 044 439 54 50 | Mon-Fri: 09.00-18.00 |
| Customer service cashgate for | 044 439 54 80 | Mon-Fri: 08.30-17:00 |
| Customer service cashgate for | 044 439 54 90 | Mon-Fri: 08.30-17:00 |
Savings
| Medium-term bonds | 044 439 54 00 | Mon-Fri: 09.00-17.00 |
| Investment accounts | 044 439 54 00 | Mon-Fri: 09.00-17.00 |
General enquiries
| For general enquiries | 044 439 54 50 | Mon-Fri: 08.00-12.00 |